FANTAS J1 MAG frame 20 inch foldable fat tire electric city bike for snow

CATALOGCatalog 2021.pdf

FAQ

Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU, DDP.

Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Shipping Policy

1. We have Italian warehouse, If there is inventory of this model of bike in our warehouse, we can directly arrange express delivery. The usual delivery fee is 20-80USD per bike.

2. For most EU and USA customers, we can do door to door shipping, which means deliver the bike to your home. include shipping fee, customs clearance, taxes duty. No extra fees.

the door to door shipping cost is usually 300-500USD per bike.

3. If you have a forwarder agent in China, we can send the bikes to your forwarder's warehouse in China.

4. We can also ship to the destination port. Then you clear the customs yourself and pick-up the goods.